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Vodafone admits 'major outage' as more than 130,000 report problems

This completely stymied me - joining a meeting while WFH: broadband goes down, can't use the SIM in my computer, can't tether to my phone as they are all using Vodafone.

8 hours agoLatitude7973

I could tether to my (non Vodafone) phone, but my work laptop refused to connect to the WiFi hotspot until I physically unplugged the ethernet cable from the dock. "You can't connect to another network while you're on your employer's network." I'm not!

8 hours agorawling

I had a similar event a few months back, I now have separate providers for my SIM and home internet.

You pay more, but the redundancy is worth it imo

5 hours agorozenmd

That's one of the reasons I kept my Irish SIM even after I got my Danish one. I've found it useful on plenty of occasions to switch to the other, especially when traveling.

8 hours agomesse

Everything was down: broadband, their website and even their support phone numbers. Talk about putting all the eggs in one basket! :)

8 hours agogbuk2013

This was quite catastrophic - everything was down, even nationwide mobile data for Vodafone users (and piggybacking MVNOs). I hope we get more info or a postmortem.

It also had spillover effects on other providers — O2 service was degraded

7 hours agoquenix

> I hope we get more info or a postmortem.

You're a funny one.

Have you experienced how impossible it is to get decent tech support out of Vodafone these days ? So chances of a postmortem ?

3 hours agotraceroute66

Wonder if it's anything to do with the in-progress merging with Three?

I've noticed my MVNO Vodafone service, which was faultless, suddenly declining. Random dropouts are fairly common, no connection inside some big buildings (whereas Vodafone's infrastructure is known for being better inside and Three's much worse. Makes me think I'm being shunted onto Three's infrastructure)

7 hours agoocto888

Seems to have recovered now

8 hours agostillworks
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4 hours ago

With 5GB sims costing £2-5/month it is well worth buying a backup sim if this matters to you. I pay for two sims in two countries and was able to use the other's roaming data when Vodafone went down.

7 hours agorjh29

I'm not sure that would necessarily have helped. My regular sim was on another network (giff gaff), that was down. Went out and bought a pay-and-go sim on yet another network (EE) - no dice there either. Not sure what the issue was, but it seemed to have knock-on impacts in areas like mine that were affected.

7 hours agoalastairr

giff gaff is O2 and O2 shares a parent company with Vodafone (Virgin Media O2) and also shares masts. EE and Three probably share infrastructure too, particularly in rural areas.

At least for me, Three was definitely working (South West)

6 hours agorjh29

Vodafone & O2 / VM are separate entities I think. In fact, 3 is being merged into Vodafone. Regardless, hard to know how to have a good backup, maybe starlink ;)

3 hours agoalastairr

Vodafone is not owned by Virgin Media O2.

5 hours agoChocolateGod

I feel validated for having 4 (four) different provider options (personal + work phones, my cable, and neighbour's Wi-Fi :))

8 hours agonasretdinov

anything to do with the massive DDOS attacks that Krebs has been reporting against US carriers?